MS Extends Xbox360 Warranty To One Year >

	2006/12/22 10:39:02: Posted by DM
	It seems that MS is bringing us another present for the Holiday seaosn this year. According to MS, the warranty on the Xbox360 will now be extended to one full year. This is also retro-active for anyone who paid for repairs in the last year, and you may even be able to get a refund. Click read more for the full info. PRESS RELEASE REDMOND, Wash. — Dec. 22, 2006 — In a move to benefit customers, Microsoft Corp. announced today that it will change the Xbox 360™ warranty from 90 days to one year from the date of purchase in the United States and Canada. Microsoft extended the warranty in these territories to be consistent with the standard one-year Xbox 360 warranty that is available throughout most of the world. The news is reason to celebrate this holiday season; it applies to both would-be purchasers and those who already have Xbox 360 and are still within their first year of ownership. Effective today, the one-year warranty is now the standard for the Xbox 360 console. Customers who experience hardware issues with their Xbox 360 within one year of purchase can have their consoles repaired at no cost. Moreover, the new warranty policy is retroactive, so consumers who may have already paid for an out-of-warranty Xbox 360 repair within one year of purchase will be eligible for reimbursement of their console repair charges. “Customer satisfaction is a central focus and priority for the Xbox 360 system,” said Jeff Bell, corporate vice president of Global Marketing for the Interactive Entertainment Business at Microsoft. “In addition to jaw-dropping features such as high-definition graphics, an amazing catalog of over 160 games, and social online and entertainment experiences on Xbox Live®, the Xbox 360 system now offers this extended warranty upgrade. It is truly the industry’s most compelling home entertainment offering.” Customers who have already paid out-of-warranty repair charges within their first year of ownership can expect reimbursement checks for the amount of their console repair in approximately 10 weeks. Reimbursements will be automatically distributed, so customers need not contact Microsoft. Customers who have questions regarding this policy change or experience any hardware issues should visit http://www.xbox.com/en-US/support/contact where they can check their warranty status, find troubleshooting information for common issues and find Xbox support contact information.
	Labeled With  xbox360 microsoft Comments [5]  | Rate this article: -- 1 2 3 4 5 6 7 8 9 10  | Avg. rating of 9.3

this is good news for me because i actually have to send my 360 in.

Wow...if Big Tom Callahan from Tommy Boy were here, he would be saying, "Holy Shnykees," because this is a GREAT deal!

A FULL one-year warranty on an electronics device like the Xbox 360 is very amazing! Microsoft really loves their customers, and they are showing it...because no other company has a warranty like this, which means that they really have no motivational factor other than customer support to do such a thing.

Great move, Microsoft, and thank you for the nice Christmas gift!

yeah i do appreciate microsoft's customer service.

Sony has a 1 year warranty on the PS3 that covers against mechanical defects...MS is just following suit. Why wouldnt they? After all the numerous reports i heard on online forums about 360s breaking down, they really do need to up the warranty on their consoles.

If you dont believe the 1 year PS3 warranty thing, heres proof straight from the official US site. Just doing it for the people that want to see it to believe it, cause thats how its done online sucka

us.playstation.com/Support/PS3/Warranties

ok blah... nobody cares we are talking about the 360 right now. nobody said the ps3 didnt have a one year warranty.